Food delivery with Délidoor

How the food delivery works?

From our central kitchen in Stanmore we currently offer delivery to NSW and ACT. In NSW we are covering :

  • all Greater Sydney suburbs,
  • up North, Newcastle area and the Central Coast up to the Coffs Harbour area including Port Macquarie, Kempsey, Forster,
  • Tamworth and Armidale areas,
  • the Blue Mountain,
  • Bathurst, Orange, Mudgee and Forbes areas
  • Goulburn area
  • down South, Wollongong area and the South Coast, and
  • Wagga Wagga and Griffith areas

In ACT, we are covering the areas of Canberra metro.

Use the widget in the top section of the website to check if we deliver to your suburb (you will be prompted at the checkout too). 

The day before delivery, you will receive a text message providing you with a link to live track your order delivery during the time window selected. 

On the day of delivery, you will receive a second text message when the driver is on his way to your home (usually within 5 to 10 min to your home).

See below for more information on when we deliver the food, cut-off time, packaging, minimum order size, delivery fee and recycling the packaging.

Minimum order size and delivery fee 

There is a minimum order of $60 for all orders. Orders with a discount code attract a minimum value of $80.

Delivery fee is a flat fee of $12. Delivery is offered for orders with a net value above $120 (net value is the value of the order after a discount is applied). If your order is below $120 after discount, a delivery fee will apply.

When do we deliver the food?

Greater Sydney:

We deliver three time a week, on Tuesday, Wednesday and Friday. You can choose to be delivered during night time (Midnight to 7am) or during day time (7am to 6pm). Just decide what suits you best. Cut-off time works as below :

  • To receive your order on Tuesday, place your order before 8pm the previous Sunday.
  • To receive your order on Wednesday, place your order before 8pm the previous Monday
  • To receive your order on Friday, place your order before 8pm the previous Wednesday.

Newcastle area and the Central Coast:

We deliver twice a week on Tuesday and Friday. You can choose to be delivered during night time (Midnight to 7am) or during day time (7am to 6pm) on Tuesday. On Friday, you can only be delivered between 7am and 6pm. Cut-off time works as below :

  • To receive your order on Tuesday, place your order before 8pm the previous Sunday.
  • To receive your order on Friday, place your order before 8pm the previous Wednesday.

Mid North Coast up to Port Macquarie including Kempsey and Forster areas:

We deliver once a week on Tuesday between 7am to 6pm. Place your order before 8pm the previous Sunday.

Coffs Harbour area:

We deliver once a week on Wednesday between 7am to 6pm. Place your order before 8pm the previous Monday.

Tamworth and Armidale areas:

We deliver once a week on Wednesday between 7am to 6pm. Place your order before 8pm the previous Monday.

Wollongong area and the South Coast:

We deliver only on Tuesday. You can choose to be delivered during night time (Midnight to 7am) or during day time (7am to 6pm) on Tuesday. Cut-off time works as below :

  • To receive your order on Tuesday, place your order before 8pm the previous Sunday.

Wagga Wagga area:

We deliver twice a week on Wednesday and Friday between 7am to 6pm. Place your order before 8pm the previous Monday for Wednesday delivery or before 8pm on Wednesday for Friday delivery.

The Blue Mountains:

We deliver twice a week on Tuesday between midnight and 7am and Wednesday between 7am and 6pm. Cut-off time is the previous Sunday at 8pm for Tuesday delivery and the previous Monday at 8pm for Wednesday delivery.

Mudgee, Bathurst, Orange, Forbes and Dubbo areas:

We deliver once a week on Wednesday between 7am to 6pm. Place your order before 8pm the previous Monday.

Goulburn area:

We deliver twice a week on Wednesday and Friday between 7am to 6pm. Place your order before 8pm the previous Monday for Wednesday delivery or before 8pm on Wednesday for Friday delivery.

Griffith area:

We deliver once a week on Wednesday between 7am to 6pm. Place your order before 8pm the previous Monday.

ACT:

We deliver the Canberra metro area three time a week, on Tuesday, Wednesday and Friday between 7am and 6pm. You can choose to be delivered during night time (Midnight to 7am) only on Tuesdays.  Just decide what suits you best. Cut-off time works as below :

  • To receive your order on Tuesday, place your order before 8pm the previous Sunday.
  • To receive your order on Wednesday, place your order before 8pm the previous Monday.
  • To receive your order on Friday, place your order before 8pm the previous Wednesday.

Packaging your food for safe delivery

Your order will be packaged using approved and test insulation material so it can stay outside safely for a few hours. Please note that all prepared meals are delivered frozen to your doorstep. Find more information about it here.

Our products come packaged in a box with a very efficient natural wool liner system which will keep the goods frozen for a few hours even if left outside. If you are not planning to be home for the delivery you can either indicate to us where we can safely leave your box or choose a night time delivery window (Midnight to 7am). If you are worried about the product defrosting you can leave an esky outside with a couple of ice blocks in it and a sticky note "Délidoor" on it and we would leave the box in the esky. The box dimension are 340 x 250 x 265.

Recycling the packaging 

We are using an innovative packaging to keep your food safe while protecting the environment.

    • Cardboard: You can dispose of the cardboard box in your blue recycling bin, or store it for later use. Example of use by some of our customers:
      • Cat mansion
      • Scratching pole for feline friends
      • Fort or spaceship for the kids
      • Race car for the kids
      • Packing cartons
      • For organisation and storage
      • Arts and crafts

    • Wool Liners: The wool liners are home compostable and biodegradable, suitable to place in your home green garden bin or to bury in your backyard, releasing valuable nutrients back into the soil. Alternatively, customers find many uses for them around the home, such as:
      • Weed matting,
      • Rose protectors
      • Pipe lagging
      • Pet bedding
      • Carpet underlay
      • Mulch/worm farming
      • Hanging baskets
      • Veggie patches
      • Grow micro greens (salads)
      • Arts and crafts
      • Beehive insulation
      • Van panelling

    • Food packaging:
      • We have a partnership with Redcycle, meaning that all the the plastic food packaging can be recycled by disposing them in REDcycle Program drop off bins at participating supermarkets. Visit redcycle.net.au to find your nearest drop off point.
        More information on recycling with Redcycle on our latest blog post here.
      • Aluminium trays used for the lasagnas and quiches can be disposed in your home yellow bin.
    • Ice Packs: If you receive ice packs, the gel in the ice packs can be either mixed with soil in the garden as a wetting agent or simply disposed of in general waste (red bins).

We are currently unable to collect your used cardboard and insulation liner.