Your provider is invoiced for up to 82.5%. The actual amount depends on your level of contribution that is set by Service Australia. Read more about it here. With Délidoor,  you never need to chase paperwork aswe handle the split billing and send your provider an itemised invoice each time.

Definitely. Your nominated carer can order online or by phone using your SAH details. They simply add your email that was used to create your Délidoor account at checkout and the SAH co-payment split is applied automatically.

Yes. Have your menu handy, call 02 8552 2850, and one of our team will take the order for you, apply your SAH co-payment and schedule delivery. 

We currently service metro and most regional areas in ACT, NSW, QLD, SA, TAS and VIC as well as Perth Metro in WA. Enter your postcode in the cart, at checkout or ask our team by phone; we’ll confirm delivery days for your suburb.

Absolutely. Call us on 02 8552 2850 or email hello@delidoor.com.au and we’ll post a large-print paper menu. Once it arrives, simply phone your selections through and we’ll handle the rest.

Delidoor is an approved meal partner for 500+ SAH providers across ACT, NSW, QLD, SA, TAS, VIC and WA, and the list keeps growing. When you complete our quick online or phone registration, we’ll show you the current provider list. If your provider isn’t listed, just the last option in the list ("my provider is not listed") and we will contact them and set everything up for you.

Yes. There are no preset meal plans or minimums—mix and match mains, soups, desserts or snacks as you like. Adjust quantities every time; your selection is 100 % flexible.

No lock-in contracts or subscription fees. Order whenever you want—weekly, monthly or just for special occasions.

Delivery is free on orders ≥ $120. Orders under $120 incur a $17 flat fee. For HCP recipients, any delivery fee sits inside portion that your provider pays, so it doesn’t increase your co-payment.

Not necessarily. Meals arrive frozen in a wool-insulated, box that keeps food frozen for up to 8 hours. Driver will find a safe spot to leave the box and well send you a photo proof of delivery.

Your SAH covers between 20% to 82.5 % of each order. Your contribution under the Everyday Living category for meals preparation and delivery is set by Service Australia and confirmed to us by your Support at Home Provider. You are expected to pay a contribution for the remaining cost of the order which can between 17.5% and up to 80% of the total order cost. If you are unsure, contact your Support at Home provider and read more about how the contribution is set on My Aged Care website here.

For any additional information, you can reach out to us on 02 8552 2850 or hello@delidoor.com.au