Artisan frozen meals
Every Délidoor meal is slow-cooked in small batches, then snap-frozen within minutes to lock in nutrients and flavour—no preservatives needed, all crafted by French-trained chefs. Our dietitian reviews each recipe to meet Home Care Package guidelines for protein, fibre and controlled sodium, so it nourishes as much as it delights. Simply heat and enjoy tender meats, vibrant veg and rich sauces that customers rate 4.8/5. Premium taste, balanced nutrition, always ready in your freezer.
Co-payment of 30%
As an eligible Home Care Package recipient, you will contribute to 30% of the cost of the food paid at the time the order is placed online or over the phone.
Délidoor will take care of invoicing directly your Home Care Package provider the remaining 70% covering the cost of meal preparation, delivery fees and administration fees (if applicable).
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Frequently asked questions
Your provider is invoiced for 70 %, covering food preparation and delivery. You never need to chase paperwork—we handle the split billing and send your provider an itemised invoice each time.
Definitely. Your nominated carer can order online or by phone using your HCP details. They simply add your Delidoor customer number at checkout and the co-payment split is applied automatically.
Yes. Have your menu handy, call 02 8552 2850, and one of our team will take the order for you, apply your HCP co-payment and schedule delivery. Please note that we charge an admin fee of $7.95 on each order placed over the phone that will be included in the portion charged to your HCP provider. This is to account for the time spent by our staff doing the task.
We currently service metro and most regional areas in ACT, NSW, QLD, SA, TAS and VIC as well as Perth Metro in WA. Enter your postcode in the cart, at checkout or ask our team by phone; we’ll confirm delivery days for your suburb.
Absolutely. Call us on 02 8552 2850 or email hello@delidoor.com.au and we’ll post a large-print paper menu. Once it arrives, simply phone your selections through and we’ll handle the rest.
Delidoor is an approved meal partner for 500+ HCP providers across ACT, NSW, QLD, SA, TAS, VIC and WA, and the list keeps growing. When you complete our quick online or phone registration, we’ll show you the current provider list. If your provider isn’t listed, just the alst option in the list ("my provider is not listed") and we will contact them and set everything up for you.
Yes. There are no preset meal plans or minimums—mix and match mains, soups, desserts or snacks as you like. Adjust quantities every time; your selection is 100 % flexible.
No lock-in contracts or subscription fees. Order whenever you want—weekly, monthly or just for special occasions.
Delivery is free on orders ≥ $120. Orders under $120 incur a $17 flat fee. For HCP recipients, any delivery fee sits inside portion that your provider pays, so it doesn’t increase your co-payment.
Not necessarily. Meals arrive frozen in a wool-insulated, box that keeps food frozen for up to 8 hours. Driver will find a safe spot to leave the box and well send you a photo proof of delivery.
Your HCP covers up to 70 % of each order (meal preparation + delivery). You pay the remaining 30 % ingredients cost at checkout—for example, $45 on a $150 order.
For any additional information, you can reach out to us on 02 8552 2850 or hello@delidoor.com.au
