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Sélection Du Chef Discovery BoxDiscover the best of Délidoor with the Chef‑curated feast to share all week.
Support at Home (SAH) is the Australian Government's program that helps older Australians live independently — right where they belong. If you've been assessed through My Aged Care and receive SAH funding, your plan can cover up to 70% of the cost of prepared meal delivery.
You pay a small co-contribution for the cost of ingredients — that's it. We handle the rest directly with your provider.
Find out if you qualify for support at home package meals
Have you been assessed and approved with a support plan through My Aged Care?
Do you have a Support at Home provider?
Does your support plan include prepared meal delivery?
Based on your answers, you qualify for our support at home package meals.
Next steps:
1 - Sign up here
2 - Contact your care coordinator to approve the request from Délidoor
3 - We will then activate your account and onboard you.
If you have been assessed and approved for one of the following:
we are unable to service you with subsidised meals.
No worries at the moment, you can't progress any further until you have been assessed by My Aged Care. Apply online at myagedcare.gov.au.
Unfortunately, you need a Support at Home Provider to be able to access subsidised meals. Search providers on myagedcare website here.
Unfortunately, you need a Support at Home Provider to be able to access subsidised meals. Search providers on myagedcare website here.
Check with your Care coordinator from your Support at Home provider.
You will need your support plan to confirm your access to meal delivery and preparation (SERV-0007) to access this service.
Our service is designed for recipients who have access to meal preparation and delivery under their Support at Home Package (SERV-0007).
You still can access Délidoor meals outside this specific service. View our menu here.
Support at Home (SAH) replaced the former Home Care Package (HCP) program. Eligibility is determined via assessment through My Aged Care. Co-contribution amounts vary by individual plan.
Choose from 190+ artisan meals
Chef prepared meals that make everyday life easier, with plenty of choice to suit your needs.
How Délidoor works with SAH participants
Follow 4 simple steps
Why families and participants choose Délidoor
Délidoor works with more than 500 Support at Home providers in Australia, making order food with us under your SAH funding simple.
As an eligible Support at Home Package recipient, you only pay an upfront co payment of 30% of your order total to cover the cost of ingredients.
You simply pay your portion at checkout, and Délidoor invoices your Support at Home provider directly for the balance. No paperwork to chase and no follow up needed on your side. We handle the split billing and approval process for you.
Délidoor helps participants access nutritious, tasty meals that are easy to keep on hand at home, helping support independence in day to day living.
Délidoor provides itemised invoices that separate food from preparation and delivery support. We aim to make onboarding straightforward and reduce back and forth for everyone involved.
Useful documents available on request:
March 25
Ron.H | Verified Buyer
April 25
Teresa.F | Verified Buyer
April 25
CG | Verified Buyer
January 25
Gloria.D | Verified Buyer
January 25
Andree.H | Verified Buyer
March 25
Jenny.C | Verified Buyer
February 25
John.M | Verified Buyer
Frequently asked questions
While you pay an upfront co-payment of 30% to cover the cost of ingredients, your provider will be invoiced for the remaining 70%, plus any additional delivery fees (when the total order value is below $150) and an admin fee of $7.95 if the order is placed over the phone. With Délidoor, you never need to chase paperwork aswe handle the split billing and send your provider an itemised invoice each time.
Definitely. Your nominated carer can order online or by phone using your SAH details. They simply add your email that was used to create your Délidoor account at checkout and the SAH co-payment split is applied automatically.
Yes. Have your menu handy, call 02 8552 2850, and one of our team will take the order for you, apply your SAH co-payment and schedule delivery.
We currently service metro and most regional areas in ACT, NSW, QLD, SA, TAS and VIC as well as Perth Metro in WA. Enter your postcode in the cart, at checkout or ask our team by phone; we’ll confirm delivery days for your suburb.
Absolutely. Call us on 02 8552 2850 or email hello@delidoor.com.au and we’ll post a large-print paper menu. Once it arrives, simply phone your selections through and we’ll handle the rest.
Delidoor is an approved meal partner for 500+ SAH providers across ACT, NSW, QLD, SA, TAS, VIC and WA, and the list keeps growing. When you complete our quick online or phone registration, we’ll show you the current provider list. If your provider isn’t listed, just the last option in the list ("my provider is not listed") and we will contact them and set everything up for you.
Yes. There are no preset meal plans or minimums—mix and match mains, soups, desserts or snacks as you like. Adjust quantities every time; your selection is 100 % flexible.
No lock-in contracts or subscription fees. Order whenever you want—weekly, monthly or just for special occasions.
Delivery is free on orders ≥ $150. Orders under $150 incur a $17 flat fee. For SAH recipients, any delivery fee sits inside portion that your provider pays, so it doesn’t increase your co-payment.
Not necessarily. Meals arrive frozen in a wool-insulated, box that keeps food frozen for up to 8 hours. Driver will find a safe spot to leave the box and well send you a photo proof of delivery.
With Délidoor, you will pay a 30% co-payment upfront when placing your order. The remaining 70% is invoiced directly to your Support at Home provider.
For any additional information, feel free to contact us on 02 8552 2850 or hello@delidoor.com.au.
Yes, as long as you have activated your Délidoor account by logging in online.
You will earn Dinner Points on the total value of your order, including both your co-payment (30%) and the funded provider portion (70%), excluding delivery fees.
You will earn 5 Dinner Points for every $1 spent.
Dinner Points are our way of rewarding you every time you order with Délidoor. Once your account is activated, you’ll earn 5 Dinner Points for every $1 spent on your order, including both your 30% co-payment and the portion covered by your Support at Home provider (excluding delivery fees).
Your points can be converted into Dinner Rewards, with 100 Dinner Points equal to $1, and used on future orders to make your meals even more affordable. Dinner Rewards are available directly at checkout.
